A family thinks there might be a policy somewhere. Where do they look?

They have found it. How do they work out what it actually covers?

What is the single most common gap between what families assume is covered and what is?

Walk me through starting a claim. What actually happens?

What does the insurer need to see, and who has to write it?

How long does this take, realistically, from the first call to the first payment?

What is the most expensive mistake you see families make with these policies?

What if there is no policy at all? What are the honest options then?

What do families think it costs before they call?

Start with the honest number. What does assisted living actually cost in Texas?